Shipping policy

Shipping

We are not responsible for any import taxes and duties your country imposes. 

We are not responsible for delays caused by domestic and international holidays, bad weather, incorrect addresses, or any delays caused by the third-party shipping company.

All items will be shipped in a timely manner (pre-order, pre-made) via UPS/USPS/DHL. You will automatically receive an email/text message with your tracking number when your order is fulfilled. Please remember to completely fill out each area in the checkout process.

Pre Order Shipping: 1-2 months for order to be fulfilled and shipped

Pre Made Shipping: 1-2 weeks for order to be fulfilled and shipped

Domestic Shipping: Calculated at checkout

International Shipping: Calculated at checkout by DHL or UPS

Damaged, Lost, or Stolen Orders 

SOULTAX MANAGMENT IS NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS ONCE THEY LEAVE OUR WAREHOUSE AND ARE IN THE HANDS OF THE PARCEL SERVICE. ALL CLAIMS MUST BE FILED WITH THE RESPECTIVE PARCEL SERVICE THAT IS DELIVERING YOUR PACKAGE.

Returns/Exchanges

All sales are final. We do NOT offer exchanges or returns of any kind. If a mistake is made on our end we will fix it for you. We do not cancel orders after they are submitted.